Have you bought from Oldstore? Then you’re in the right place. Oldstore offers technical support exclusively for products purchased from us, whether in-store or online.

Our workshop, specialising in hi-fi repairs, vintage turntable repairs and vintage turntable restoration, is located in the Province of Trento. We continue to look after your equipment even beyond the 12-month warranty period, ensuring ongoing support, technical expertise and in-depth knowledge of every single product sold.

Remote hi-fi repair

If you purchased from OLDSTORE but are unable to visit us, we can handle your hi-fi repair remotely via a trusted courier: collection and delivery to your home. To minimise transport risks, careful packaging is essential: we will provide you with precise instructions on how to prepare the shipment.

To initiate the process, please contact us, stating your OLDSTORE order/invoice number, brand and model, and theproblem encountered. Depending on the case, we will provide an initial assessment and, if necessary, arrange for the item to be returned to our workshop for diagnosis. The final quote will be provided following inspection of the device.

Why buy from Oldstore

Buying from OLDSTORE means enjoying an advantage that few can offer: a top-quality support service, managed in-house, with no need to send items to third-party service centres and without the typical risks associated with uncontrolled handling and transport.

With OLDSTORE, you get it all: product quality, pre-sales and post-purchase service quality, thanks to a qualified workshop.